Shipping & Returns FAQ
Shipping
How long will my order take to arrive?
Estimated delivery times after your order ships:
- Europe: 7–15 business days
- United States: 5–15 business days
- Rest of world: 10–30 business days
Where do you ship?
We ship to over 230 countries and regions worldwide.
Will I get tracking?
Yes. Once your order ships, you'll receive an email with your tracking details.
Returns
Can I return an item?
Yes. You can request a return within 14 days of delivery. Items must be unused and in their original packaging.
Who pays for return shipping?
Return shipping costs are paid by the customer.
Is anything non-returnable?
For hygiene and safety reasons, opened consumable items (such as supplements, gummies, and skincare products) can't be returned.
How do I start a return?
Contact us with your order number and we'll guide you through the next steps. Once your return is received and inspected, your refund will be issued to your original payment method.